Signature Restoration Privacy Policy
About this policy
Signature Restoration ("we," "us," or "our") explains here how we handle information collected through www.signaturerestorationsolutions.com, commercial property inquiries, and related communications, including our optional text messaging program.
Information we collect
When you contact us, we collect the information you provide, such as your name, company or organization, email address, phone number, property location, service needs, and project details. If you choose text updates, we also keep your consent selection, the disclosure you agreed to, its date and source, and related message and opt-out records.
Our website and its service providers may collect technical information such as IP address, browser and device information, pages visited, referral information, and cookie preferences. Cookies and similar tools may support website operation, security, and measurement.
Please provide only information needed for your inquiry. Do not submit passwords, payment card details, government identification numbers, or sensitive personal information through the quote form or text messages.
How we use information
We use information to respond to commercial inquiries, discuss service availability and project needs, coordinate requested services, maintain business records, operate and protect our website, and comply with applicable obligations. If you opt in, we use your mobile number to send inquiry acknowledgments and related replies or updates. Text consent does not enroll you in promotional campaigns.
Service providers and disclosures
We use service providers to support website hosting, form storage, email delivery, security, and, when enabled, automation and text messaging. They may process information on our behalf as needed to provide those services. Authorized personnel and service providers should access information only for their assigned business functions.
We may disclose information when required by law or valid legal process, or as permitted by law to protect rights, safety, and security.
We do not sell or rent your personal information. Mobile numbers are not shared with third parties or affiliates for their marketing or promotional purposes. SMS opt-in data and consent are not sold, rented, transferred, or shared with third parties for their own use. Messaging consent applies only to Signature Restoration. Providers processing our communications on our behalf do not receive permission to use that consent for their own messaging or marketing.
Your choices
Text messages are optional. You may submit an inquiry without agreeing to texts. Reply STOP to a program message to withdraw SMS consent. You may receive one confirmation of your opt-out; no further program texts will be sent unless you opt in again through an approved process. Reply HELP or call 803-827-0010 for assistance. Opting out of texts does not prevent you from contacting us by phone or email.
You can use the website's Cookie Preferences control where available and your browser settings to manage cookies. Some website functions may depend on necessary cookies.
Retention and security
We retain information for as long as reasonably necessary for the purposes described here, including responding to inquiries, providing requested services, maintaining consent and suppression records, and meeting legal obligations. We use reasonable administrative and technical safeguards, but no website, email, or text messaging system can guarantee complete security.
Privacy requests and contact
You may ask about our handling of your information or request access, correction, or deletion by calling 803-827-0010 or writing to Signature Restoration, 181 Old Jackson Highway, Beech Island, SC 29842. We may verify your identity and retain information where permitted or required by law. Any rights available to you depend on applicable law.
Other websites and policy updates
Links to third-party websites are governed by those sites' policies. We may update this policy by posting a revised version with an updated effective date. A policy update does not by itself enroll you in texts or expand the scope of your existing consent.